Export &
Wholesale Overview

About Maruyoshi

For over 100 years, Hojicha Maruyoshi has produced and sold Japanese tea, with a particular focus on hojicha and specialist roasting techniques.

Based in Omi, Shiga Prefecture—an area closely associated with the origins of Japanese tea culture—we source tea from this historic region and apply roasting knowledge developed over generations.

01 / PRODUCT SELECTIONExport Product Line

Hojicha Powder

Hojicha Tea Leaves

Other Japanese Teas — Available on Request

Hojicha is our main specialty. We also offer matcha, sencha and other Japanese green teas for wholesale inquiries. Product selection and availability depend on sourcing, order volume and destination-country requirements. Additional hojicha varieties may also be discussed.

Additional Product — Hojicha Syrup

Hojicha syrup may be available for international orders, depending on destination-country import regulations and shipping conditions. This product is not included in our six standard export teas.

02 / PRODUCTION Order Preparation & Lead Time

These estimates include order preparation and, where applicable, time required to obtain export documentation such as a Certificate of Origin. Actual lead times may be shorter depending on product availability and documentation requirements. We will confirm the estimated schedule for each order.

03 / DESTINATION REQUIREMENTSEU Customers

Due to EU pesticide-residue and food import requirements, our current export offering for EU countries is limited to organic hojicha powder in two roast profiles:

• Organic Dark Roast Hojicha Powder (HP-4-O)
• Organic Light Roast Hojicha Powder (HP-3-O)

We currently do not offer non-organic hojicha powder or hojicha tea leaves for export to EU countries.

Available residue analysis reports and organic certification documents may be provided upon request, subject to the product and lot.

04 / DESTINATION REQUIREMENTS U.S. Customers

Due to the regulatory and compliance requirements associated with importing food products into the United States, we are currently taking a selective approach to the U.S. market.

We may consider inquiries from established importers and distributors with significant business potential, experience in U.S. food imports, and the resources to manage the applicable regulatory requirements.

Any potential business arrangements will be reviewed individually, taking into account the responsibilities and resources required on both sides.

05 / PRODUCT EVALUATIONSamples

Hojicha syrup is excluded from complimentary samples. A 190 g bottle can be purchased for JPY 1,700, with shipping quoted separately. Availability depends on destination-country requirements.

Samples are free of charge; customers pay shipping costs. Collection in person may be arranged in advance at no charge.

*Applicable only where Japan Post ePacket Light service is available. Shipping method and fee are confirmed before payment.

These sample shipping charges apply to Japan Post ePacket Light where available, with tracking included. For destinations where Japan Post service is unavailable or unsuitable, DHL or another international courier may be used; shipping fees will be quoted separately.

After we review your inquiry and confirm shipping options, payment is arranged through an individual Shopify payment link. Shipping charges are non-refundable if a shipment is returned due to customs issues, unpaid import duties or taxes, or destination import restrictions.

06 / WHOLESALE TERMSMinimum Orders & Ongoing Supply

Our minimum initial wholesale order is 10 kg in total. Different varieties may be combined, subject to availability and applicable destination requirements.

Our standard wholesale format is 1 kg bulk bags. We primarily work with businesses planning to develop ongoing supply relationships and increase order volumes as their markets grow. Sustained small-volume orders may not be feasible due to sourcing and production considerations.

Please share your expected initial order volume and anticipated future requirements when contacting us.

07 / PRICINGWholesale Pricing

Wholesale prices are provided separately and may vary depending on the product, order volume and individual business arrangements. Please contact us for a quotation.

08 / FORMATSPackaging & Private Label

Our standard export format is 1 kg bulk packaging. We primarily focus on bulk wholesale supply and encourage our partners to arrange retail packaging, labeling and branding in their own markets.

Small-unit packaging, including 40 g aluminum pouches, and private-label arrangements may be considered on a case-by-case basis for larger-volume orders, depending on order quantities, production capacity and additional costs. Such arrangements are not part of our standard service.

Please discuss any specific packaging requirements with us in advance.

09 / COMPLIANCEImport Requirements

Import requirements vary by country. Customers are responsible for confirming that they may legally import and sell our products in their destination market before placing a commercial order.

This may include importer registration, food authority requirements, product notifications, pesticide-residue limits, labeling, organic rules, customs clearance, duties, taxes and supporting certificates.

Please notify us of required manufacturer or exporter documents before submitting a commercial order request.

10 / LOGISTICS Shipping Arrangements

Our standard shipping term is EXW (Ex Works). Customers are responsible for arranging international transportation and pickup from our designated location in Japan. The named place and applicable Incoterms version will be specified in the quotation or agreement.

1. Order Confirmation
We confirm product availability and provide an estimated readiness date when reviewing your order.

2. Production & Preparation
As production and order preparation progress, we will update you on the expected completion schedule.

3. Pickup Arrangements
Before the products are ready, we will notify you of the expected pickup date. Please arrange transportation with your freight forwarder or shipping provider based on the schedule we communicate.

4. Pickup
Once the products and required documentation are ready and full payment has been received, the products can be collected as arranged.

Domestic delivery within Japan may be arranged upon request, subject to additional charges.

11 / QUALITY & RECORDSCertifications & Documents

The following may be available, depending on product, lot, destination and issuing authority:

• JAS Organic certification documentation
• ISO 9001 and ISO 22000 documentation
• HACCP-related documentation
• Pesticide residue analysis reports for organic hojicha powder, where available for the relevant product and lot
• Certificate of Origin, where applicable
• Sanitary / Health Certificate, where applicable

Please verify which documents are required in your destination market before ordering.

12 / COMMERCIAL TERMSPayment Terms

Full payment is required before shipment, although payment is not necessarily required before production begins.

Commercial payments are normally made by international bank transfer. A currency exchange / processing fee of JPY 2,500 applies per invoice. Sample shipping fees are paid through a Shopify credit-card payment link.

Any individually agreed terms will be confirmed in writing.

13 / NEXT STEPSOrder Process

1. Confirm the import requirements in your destination country.
2. Discuss product details, expected volumes and documentation needs with us.
3. Request and evaluate samples, if needed.
4. Receive a link to our Order Request Form when ready.
5. Submit the completed order request.
6. We confirm product availability, documentation requirements and the estimated readiness date.
7. We issue an invoice and prepare the order.
8. Full payment is completed before shipment.
9. Required certificates and shipping documents are prepared.
10. Customer arranges pickup based on our confirmed readiness date.